Inside the M1 Team app web experience, you have the ability to deliver SMS, Emails, and Push Notifications to your program.

<aside> 👉 Note: These features are only 1-way communication. People in your program will be able to receive these types of messages, but they will not be able to send messages back. We encourage the use of the Chat feature on the mobile app for this.

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  1. Send a Message
  2. Edit a Scheduled Message
  3. Delete a Scheduled Message
  4. Edit a Draft Message
  5. Delete a Draft Message
  6. View Sent Messages
  7. FAQs

Send A Message

  1. Navigate to the Messages tab
  2. Ensure SMS is selected under Message Type
  3. Click the box under Add Recipients to type specific names of people in your program
  4. Click the drop down menu to view a list of people in your program or the groups you created in the Groups tab
  5. Click Add next to each person/group you'd like to send a message to
  6. Type your text message where it says Message Content
  7. Click Send Now to send the message to your client(s), Click Schedule For Later to select a date and time you want your message to be sent at, or Click Save Draft to save the message to be edited or sent later on.

<aside> 💡 Note: Push Notifications can also have External URL's and Activities from a Training Library attached to them

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Edit a Scheduled Message

  1. Navigate to the Messages tab